Importance of eye contact

Sometimes people have difficulty making eye contact. Eye contact is not only a very important part of the handshake and introduction, it is also important when you are having a conversation with someone. Eye contact tells the other person you are listening and makes him or her feel important. You appear to be a better listener and look more confident and in control. You should make eye contact 40% to 60% of the time during a conversation. Making eye contact less than 40% of the time, a person may be considered shy, shifty or lacking in confidence. If you make eye contact more than 60% of the time you could be thought of as critical or even aggressive.